How do I contact my Digital Health Coach or Specialist via the Omada Health mobile app?

You may contact your Digital Health Coach or a Specialist through private message in the Omada Health web browser or mobile app.

To view instructions on messaging via web browser click here. 

Note: Members in a Type 2 Diabetes and/or Hypertension program may have access to consultations with a Specialist. Consultations must be enabled by a Specialist. If a consultation is not enabled, members will see a banner that says "Have a question for a specialist? Message your coach to request a consultation." Once a consultation is complete, members will always have view access to their specialist messaging.

To send a private message to your Digital Health Coach or to reply to your Specialist through the Omada mobile app: 

1. Download the Omada Health mobile app in the App store (iPhone) or Google Play store (Android).

For iOS:

1. Open the mobile app and log in to your Omada Health account 

2. Select the Messages icon at the bottom of the screen:

4. Select the Health Coach or Specialist you would like to message.

5. You will then be able to send a message.

For Android:

1. Open the mobile app and log in to your Omada Health account 

2. Select the Messages icon at the bottom of the screen:

3. Select the Health Coach or Specialist you would like to message.

4. You will then be able to send a message.