Claire Thomas

If you are using your own blood pressure monitor (not provided by Omada), and you would like to clean your monitor, please consult the manufacturer of your monitor directly, and/or refer to their w...

If you're having poor, choppy, or interrupted video connection with your Omada provider during a video visit, please follow the following steps: Verify a strong internet connection on your phone (...

Your email preferences automatically change to a daily digest email after 16 weeks. You may change your email settings at any time by updating your account settings.

Your fellow group members will have access to a limited amount of your personal information as you go through Omada together. Here are some things that will be shared with your fellow group members...

Once you log in to your Omada account on a desktop or mobile browser, navigate to your Settings page. For help with updating your name, nickname, phone number, or email address on the mobile app, c...

If you do not want to link Apple’s Health app with Omada, you can revoke this access to the Health app on your mobile device. Navigate to the settings app through your iPhone. Navigate to the Priv...

Multi-factor authentication (MFA) is a method of confirming a user's claimed identity in which a computer user is granted access only after successfully presenting two or more pieces of evidence (f...

If you are using an Omada blood pressure monitor: Your blood pressure monitor requires 4 Duracell AA batteries. If you are using another blood pressure monitor: If your blood pressure monitor runs ...

The best way to track and follow your exercises is directly through the Omada for Joint and Muscle Health app. 1. To start your exercises, click your workout tile. 2. Then click "Start" You will n...

If you are looking for Settings in the mobile app, please click here. 1. While logged into Omada from a web browser, navigate to the bottom left Settings tab: 2. You will find that the following ...