Claire Thomas
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Recent activity by Claire Thomas-
How do I replace the pedometer’s battery?
Most pedometers use a CR2032 lithium battery. Please refer to your pedometer's manual for help changing the battery. Click here to view the Pedusa pedometer instruction manual.
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How do I view and complete a new Lesson or access Resources on the web?
A new lesson will unlock on the Lessons page each Sunday. If you are looking for lessons or resources and are using your mobile app, click here. 1. Log in to Omada at https://app.omadahealth.com/l...
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I don’t feel comfortable using my real photo. Why do I need to upload a photo in order to set up my account?
We ask each participant to upload a photo during the Account Setup process. Your photo will be visible to you, members of your Omada group, and your Digital Health Coach. No one else will have acce...
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When will I receive my Welcome Kit?
If you are clinically eligible, you will receive a Welcome Kit from Omada once you have been placed in a group. The Welcome Kit, which contains your wireless scale, is shipped before your start dat...
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How do I update my shipping address?
To add or update your shipping address before your group starts: Log in to Omada website by clicking here on your phone or computer. Select Edit Address next to the Shipping Info header. Enter you...
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What is the iPhone Health app and how does Omada use it?
The Health app is a platform for securely storing and sharing health data between mobile applications. The Omada app will automatically fetch step counts from the Health app when permission is gra...
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How do I remove an item from my meals on the mobile app?
While using the Omada mobile app, you can remove any items added to your meal logs with the following instructions. For iPhone: While on the Food Tracking screen, select the meal you would like ...
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Can I go back and edit a blood pressure reading that I recorded incorrectly?
No - if you enter in a reading incorrectly, e.g. wrong value, wrong date, wrong time, you must contact Participant Support to change the reading for you. You can contact Support here, or click the...
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Joining my appointment
Your Physical Therapist will always start your appointment by calling you through the Omada for Joint and Muscle Health app. A notification will appear on your phone saying "Omada Appointment" with...
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Do I have to complete account setup all at once?
You do not have to complete setting up your account in one sitting. Click Continue after each section you finish, and your submitted answers will be saved. The next time you log in, you will be ab...